Pursuing this Master’s degree will provide students with knowledge and skills for effective and efficient management in today’s context of digital transformation. This program explores the characteristics and differences between agile and traditional management methodologies, and the advantages of the agile approach in changing scenarios. In addition, agile methodologies such as Design Thinking, and Lean will be deeply analyzed and how technological innovations apply agile principles. This program will enable the student to build solid practices, techniques, and tools they can apply in day-to-day problems in which managing change, service, projects, and teams is critical for success.
Objectives
- Learn the Agile Management Approach, and appreciate its differences with respect to the classic or traditional management approach
- Learn the most common methodologies for agile project, services and work team management
- Understand the relationship between digital transformation and the agile approach, and why the agile approach is suitable for this context
- Learn the available practices for Agile Project Management
- Understand the concept and application of the lean approach
- Learn the Design Thinking working method, and its integration in lean and agile approaches
- Identify fields of application for the agile management approach such as knowledge projects, construction, technology, data projects, etc.
Methodology
At Educa PHAROS, we use a highly practical methodology focused on the direct application of knowledge in the student’s professional environment, combining theoretical content with real-world case studies, digital tools, and the guidance of a specialized teaching team.
Program
Context
Myths and realities: why agile?
Agile approach
Why should we adopt agile?
Agile vs. traditional
Agile principles and values
Disadvantages of the traditional approach
The “traditional” management approach
The “agile” management approach
Agile work process for projects
Framework of methodologies
FDD, DSDM and Lean
Scrum
XP methodology
“5 S” methodology
The definition of Kanban
Examples of the task boards
Designing the Kanban board
Using the Kanban inside the iteration
Sinergy of methodologies
Service Management in the Context of Digital Transformation
Foundations of Service Management
Dimensions of Service Management
Information and Technology; Partners and Suppliers
Value chains, processes, and external factors
An Approach to Agile Service Management
Agile Principles of Service Management (I)
Agile Principles for Service Management (II)
Agile Principles for Service Management (III)
Agile Principles for Service Management (IV)
Service Value
Service Value System
Service Value Chain
Activities in the service value chain
Improvement
Stakeholders involved in the delivery of services
Agile Management of Technology Services
Service Management Practices (I)
Service Management Practices (II)
Service Management Practices (III)
Global vision of the project life cycle
Project Launch
Planning
Project execution
Project control
Project management framework
The role of the project leader
Project life cycle
Stakeholders management
Scope of the project
The Current Context of Innovation and Change
Dimensions, critical factors and innovation models
Challenges in Achieving Agile Innovation Management
Current Challenges in Agile Innovation Management
Value Creation and Capture
Innovation Strategy
Co-creation of value
An Agile Approach to the Co-Creation of Value
Streamlining and Acceleration
Corporate accelerators
Last Planner System
Components of the Last Planner System (I)
Components of the Last Planner System (II)
Components of the Last Planner System (III)
Last Planner System for manufacturing and production
Digital tools
Tools on the market: Redmine and Trello
Tools on the market: Jira and Target Process
Tools for Quality (I)
Tools for Quality (II)
Steps to apply and adjust the Agile approach
Advanced practices
Neccesary practice: Analytics on KPIs
The Agile Organization
Personal case: Lean Management improvement and implementation project
Scaling Scrum
DevOps
Deployment of DevOps
SAFe
Summary “tips” fo the Agile approach
What is Lean Management
Just-in-time, Jidoka and PDCA
Muda or Waste
Toyota Production System and Lean Start Up
Lean for services
Metrics and management maturity
Adequate leadership according to lean management
Work teams in lean environments
Working with virtual (remote) teams
Applicable practices depending on the context
Added value and customer requirements
Value Chain
Kaizen
Poka-Yoke
Benchmarking as a lean tool
Lean management for construction and engineering
Construction according to lean management
Operations and competences
Digital lean transformation for engineering and construction
Educa PHAROS is a training solution for businesses that centralizes learning, simplifies user management, and allows progress to be tracked through dashboards and reports.
It is designed for organizations that want to develop internal skills, standardize role-based training, and have traceability and learning metrics.
It includes learning paths by profile, user and permission management, progress reports, certification, and access to masterclasses or live sessions (depending on the plan).
It is based on best practices in security, access control, learning tracking, and implementation support. Customize this text according to your commitments (SLA, compliance, etc.).
Educa PHAROS is a next-generation training model that places a company’s human capital at the forefront. Through a platform that adapts to each company’s corporate image and offers a total of more than 900 courses, it provides training tailored to each organization’s specific needs. The unlimited flat-rate plan provides each company with the number of courses that best suits its needs, as well as the ability to determine which employees will have access.
English 
Credits: 60 ECTS
Leadership and Management 
Spanish
60 ECTS